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    Chargeback
    • About us
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      We will return stolen money from broker - scammer from 1000$

      We specialize in refunds. Leave a request and we will get your money back.

        By submitting this form you agree to our privacy policy

        Gave back to their customers

        Over $510,000.

        Got their money's worth for the 5 years the company has been in business

        More than 4,500 customers

        The cost of the service is calculated on the amount of the lost deposit

        Commission > 5%

        About us

        We have dealt with fraud personally and know what it is like to lose all your money. Our methods of operation allow us to recover your money 80% chance of recovering your money within 1 week to 2 months.

        We have a real staff of experts, testimonials, you can see below on the website. Thanks to our 5 years of experience, we know how to work with different requests. We work not only with CIS clients, but also Russian-speaking citizens who live abroad.

        When choosing a company to help you, you should pay attention to several important points: the process of cooperation, realized projects, real customer feedback, initial contact and how qualified the manager was to advise you at the meeting.

        Contacting our company, from the first minutes you will feel that we can close all these issues and entrust the return of finances to us. Turn to the professionals!

        Group 292-3

        In these cases, Chargeback will help:

        01
        The platform you were operating on has stopped working
        02
        The broker does not withdraw money and you are asked to pay additional fees
        03
        Broker took your money and fled

        We've only looked at a small fraction of the cases where Chargeback helps you get your money back

        But there are cases where we won't be able to help

        01
        You handed over the money in cash
        02
        It's been over five years since the transfer
        03
        The amount of damage is less than $1,000

        Refund process

        01

        Try to solve the issue on your own

        This step is mandatory as otherwise the bank will not accept the application to dispute the payment. Contact the fraudster. After that, ask to get your money back. Be sure to take screenshots of the correspondence or a recording of the call to prove your of your actions. If the fraudster refuses to return the money, you will be able to confirm that you tried to solve the issue yourself. If after after the first touch, try again. After that, you should wait a week or two and proceed to the next step.

        02

        Send an application to the issuing bank to dispute the payment

        This should be done as soon as a rejection or no response is received from the fraudster. Each payment system has different deadlines for filing a complaint about a chargeback. If the client “received” a service immediately after making a payment, then the deadline for filing a complaint is 120 days for MasterCard and Visa cards.
        A complete list of materials shall be attached to the claim. This includes a copy of the payment receipt, a receipt of payment, screenshots of correspondence, legal address and others.

        03

        Wait for a response from the bank

        According to the current legislation, financial organizations are obliged to accept an application from people to dispute a payment on a card and send a response within 50 days if the client has made a domestic purchase.
        Then there are two possible scenarios: the bank will send your request to the payment system for consideration and initiate the procedure of payment refund, or refuse to refund the money..

        A refusal is received in the following cases:
        — the banking organization does not work with Chargeback;
        — the claim does not comply with the provisions of the contract;
        — the client applied for a refund later than the specified deadlines.

        04

        Get a refund

        The payment system passes the received complaint to the acquiring bank, where it is reviewed and all circumstances are clarified. In some In some cases, the grounds for debiting the money are legitimate. For example, airplane tickets were bought at a non-refundable fare, so you can't get your savings back. so you can't get your savings back.
        If it becomes known that the service provider has illegally debited the funds, their bank will immediately make a transfer through the payment system to your bank. After that, the funds will be transferred to the user's personal account. otherwise the issue will be the investment court.

        Leave a request

          By submitting this form you agree to our privacy policy

          Team

          Мария Писаренко
          Mary Peterson
          Павел Кулик
          Paul Collins
          Ольга Савицкая
          Olivia Savage
          Елизавета Король
          Liz King
          Карина Леонова
          Karen Lyons
          Дарья Литвинова
          Danielle Linton
          Антон Ковальчук
          Anthony Cole
          IMG_4888 1
          MoneyBack-2
          “Pepeliaev Group” OGRN 1027739040273 TIN 7707301372 KPP 771001001. Date of registration 02.08.2002. Legal address Moscow city, 3-Ya Tverskaya-Yamskaya str., 39 p. Director Sergey Evgenyevich Zaitsev.

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